Shop 20, 120 Birkdale Road Birkdale Qld 4159
07 3822 8879



What is Physiotherapy?

Physiotherapists help people affected by injury, illness or disability through movement and exercise, manual therapy, education and advice. Physiotherapists help you to get the most out of life.

Physiotherapists are trained to assess your condition, diagnose the problem and help you to understand what’s wrong. Your treatment plan will take into account your lifestyle, activities, general health and goals.

As first contact practitioners, you don’t need a doctor’s referral to see a physiotherapist. Physiotherapists, doctors, and other health professionals will often work as part of a team to plan and manage treatment for a specific condition.


The Benefits of Physiotherapy

Reducing Pain

Physiotherapists use a variety of techniques such as manual therapy, soft tissue massage, dry needling and therapeutic exercise to help to reduce pain and stiffness

Improving Strength

Providing the right exercises at the right time is the key to a quality strengthening programme. A key component of physiotherapy is the prescription of appropriate exercise.

Non-Invasive Solutions

Patients suffering from arthritis, muscle strains, joint sprains or tendon pain benefit from using therapeutic techniques and exercises often without the need for injections or surgery.

Manage chronic disease

Physiotherapy can help you manage a range of chronic and lifestyle diseases such as arthritis, osteoporosis, diabetes and obesity.

Beat the effects of aging

Physiotherapy is a key service to help you age well and keep moving. Physiotherapists are best placed to help manage the variety of conditions that occur across the lifespan.

Improve wellbeing

Physiotherapy can help you to maximise your potential to live a happy and healthy life.

How it Works


The first step in recovery is to identify the cause of your pain.  This is what we call your diagnosis and it is important to ascertain this as accurately as possible.  Knowing your diagnosis will allow the most effective treatment to be provided.  In obtaining your diagnosis, your physiotherapist will use a combination of questioning and clinical testing.  Sometimes it may be necessary to refer you for medical imaging or other special tests to confirm your diagnosis.


Once we have obtained your diagnosis, we can develop a treatment plan that will reduce your pain and improve your function. We only use effective, evidence-based treatment modalities such as manual therapy, soft tissue therapy, therapeutic exercise, taping and dry needling.


Once pain free, we will provide you with an action plan on what needs to be done to prevent your injury from recurring. We live by the adage “Fitter, Better, Stronger” and we can help you to execute this last vital stage in the management of your injury. This step is often self-directed, however we do offer a range of Physio Strong exercise programs that help you with ongoing management. Our therapists are experts in exercise prescription and will guide you through an appropriate exercise program.

Conditions that Physiotherapy can address

Neck Pain
Lower Back Pain
Knee Pain
Shoulder Pain
Hip Pain
Foot & Ankle Pain
Elbow & Wrist Pain
Tendon Injuries
Ligament Injuries
Post Surgery Rehabilitation
Muscle Strains
Joint Sprains
Sports Injuries
Balance Problems
Vertigo Treatment
Lung Conditions such as COPD
Chronic Pain Conditions

Physiotherapy Team

Chris Purcell

With over 16 years working exclusively in private practice physiotherapy, Chris brings a wealth of experience to his role as leader of the clinical team at Out of the Box Physiotherapy. Chris holds level 1 and level 2 sports physiotherapy qualifications and has worked in a variety of sporting settings including Rugby League, Rugby Union, Hockey, Swimming and Gymnastics.

Prior to becoming a physiotherapist, Chris completed a Bachelor of Human Movement Studies (Exercise Physiology) which provides him with excellent exercise prescription skills and is a key reason why the clinic has its very own onsite gym.

Away from physiotherapy, Chris is currently completing his MBA through the QUT graduate school of business and is enjoying developing his leadership and management skills. During his career, Chris has been a clinical educator for students from both Griffith University and The University of Queensland and really enjoys helping his team become the best clinicians they can be.

Katie Massey

Katie has been with Out of the Box Physiotherapy for more than 6 years, having first started during her studies working on our front desk. She then transitioned into our clinical team and works as a key member of our physiotherapy team. Katie heads up both our Physio Strong Bones and Physio Strong Seniors programs. So far in her career, Katie has completed her Level 1 Sports Physiotherapy qualification along with Level 1 Pelvic Health Physiotherapy training and these are areas that she is going to continue to develop further.

Katie has worked with both AFL and AFLW teams and is also part of our team that provides physiotherapy services to Villanova College Rugby.

Katie is a keen runner and latin dancer and despite her busy life, still manages to find time to volunteer as a team leader for Radio Lollipop at the QLD Children's Hospital.

Hannah Fannin

Hannah is a physiotherapist with a strong interest in musculoskeletal and sports physiotherapy. Prior to becoming a physiotherapist, Hannah completed a degree in exercise and nutrition sciences which gives her a good grounding in exercise prescription and the important role this plays in the rehabilitation journey. Hannah’s passion for physiotherapy came after rehabilitation from several injuries herself.

Hannah has also worked in the AFLW and herself is a keen soccer and cricket player.

A local Redlands girl having attended Redlands College, Hannah is excited to be working in our local community.

Frequently Asked Questions

Do you have more questions?
Will I receive treatment in my initial consultation?

Yes. At Out of the Box Physiotherapy will allow extra time for your initial appointment with us (up to 45mins) so that we have time to not only assess your injury but also provide treatment and get you on the road to recovery at your first visit.

I have private health insurance, do you accept this and how does this work?

We have a HICAPS machine at the clinic meaning that we are able to process your health insurance claim for you at the time of payment for your consultation.  To do this, we do need your health insurance card (or digital version).  If you do not have your card with you, we are able to provide you with all of the necessary details for you to be able to claim this back from your health fund yourself.

How long will my physiotherapy appointment take?

Initial consultations typically run between 35-45 minutes so that we have time to ask you some questions about your condition, complete and assessment and then provide treatment and advice.  Subsequent consultations are typically a little shorter and run for 25-30 minutes as we can usually pick up the treatment plan from our previous session.

What should I wear to my physiotherapy appointment?

Comfortable loose clothing is typically best for physiotherapy treatment.  Clothing that allows access to your affected area is a great option.  Think singlets for neck and shoulder pain, shorts for knee, leg and ankle pain.  If you are coming from work, then it is not a problem for you to quickly change before or after your appointment.

What should I bring to my appointment?

These days we can usually look up any medical imaging reports digitally once we know a few details about you, but please feel free to bring in any doctor letters, specialist letters, discharge summaries or exercise programs that relate to your condition.  Bring any questions you want to ask, we are here to help.

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